Bionica Global (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our website www.bionica.global (“Website”).

By using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect personal and non-personal data to improve our services and provide a seamless experience. The types of data we may collect include:

1.1 Personal Information:

• Name, surname
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely through third-party providers)
• Any information provided via contact forms or inquiries

1.2 Technical & Usage Data:

• IP address
• Browser type and version
• Device information (OS, screen resolution, etc.)
• Website interaction data (pages visited, time spent, click data)
• Cookies and tracking technologies

2. How We Use Your Information

We use the collected data for the following purposes:

• Service Provision: Processing orders, delivering products, and providing customer support.
• Website Improvement: Analyzing user behavior to enhance functionality and user experience.
• Marketing & Communication: Sending promotional offers, newsletters, or important updates (with opt-out options).
• Security & Fraud Prevention: Detecting and preventing fraud, unauthorized access, or other security threats.
• Legal Compliance: Complying with applicable laws, regulations, and legal requests.

3. Data Sharing & Third-Party Disclosure

We do not sell, trade, or rent your personal data. However, we may share information with:

• Service Providers & Partners: Payment processors, logistics providers, IT service providers.
• Legal Authorities: If required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

We ensure that all third parties adhere to strict data protection and confidentiality agreements.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

Types of cookies we use:

• Essential Cookies: Required for website functionality.
• Performance Cookies: Track website usage and improve user experience.
• Marketing Cookies: Used for personalized advertising (only with user consent).

You can disable cookies, but some features of our Website may not function properly.

5. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include:

• SSL encryption
• Secure payment processing
• Regular security audits

However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of your data.
• Right to Correction: Request corrections to inaccurate or incomplete data.
• Right to Deletion: Request deletion of your personal data (subject to legal obligations).
• Right to Restrict Processing: Limit how your data is used.
• Right to Object: Object to data processing for marketing purposes.
• Right to Data Portability: Request data transfer to another service provider.

To exercise your rights, contact us at we@bionica.global.

7. International Data Transfers

As an international company, we may transfer your personal data outside your country. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR, CCPA, and other applicable regulations.

8. Retention of Data

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on our Website. If changes are significant, we will notify you via email or a notice on our Website.

10. Contact Us

If you have any questions about this Privacy Policy or how we process your data, please contact us at:
we@bionica.global